PPB Compliant Regulatory Alignment

Regulatory Compliance

AfyaX is architected to operate in alignment with healthcare regulatory requirements, embedding compliance into every transaction.

Compliance Framework
Our Approach

Compliance by Design

AfyaX does not treat compliance as an external layer. Instead, compliance is embedded within user onboarding, product structuring, transaction lifecycle, financial settlement logic, and data retention architecture.

The result is a platform capable of operating within regulated healthcare environments while reducing systemic risk for all participants.

100%

Licensed Participants

24/7

Audit Trail Access

PPB

Regulatory Alignment

Key Compliance Pillars

Licensed Participant Verification

All buyers and sellers undergo PPB license verification before joining

Product-Level Controls

Regulated products tagged with visibility restrictions based on buyer credentials

Embedded Audit Trails

Every action timestamped and permanently recorded

Escrow-Based Financial Control

Funds locked until delivery confirmation, eliminating informal credit

Regulatory Framework

Pharmacy and Poisons Board (PPB) Alignment

AfyaX is designed to support compliance with Kenyan pharmaceutical regulations

Licensing Requirements

For Healthcare Facilities (Buyers):
  • PPB Facility Registration Number
  • Active PPB License
  • Superintendent's Practice License
  • Business Registration Certificate
  • KRA PIN
For Suppliers:
  • PPB Registration Number
  • Active PPB License
  • Licensed Health Professional credentials
  • Certificate of Incorporation
  • Valid KRA PIN

Product Compliance

Product Categories & Controls:
Prescription Medications (Rx) Restricted
Over-the-Counter (OTC) Available
Medical Devices Class I-III
Controlled Substances Strict Control
Product-Level Controls:
  • Batch number tracking
  • Expiry date monitoring
  • Storage requirement tagging
  • Prescription verification
Digital Audit Trails

Complete Transaction Traceability

Every action within AfyaX generates a timestamped and attributable record, creating forensic traceability and regulatory reporting readiness.

User Authentication Events

All login attempts, profile changes, and access logs recorded

Wallet & Funding Transactions

Complete history of all financial movements

Order Lifecycle

Placement, approval, dispatch, and delivery confirmation

Settlement & Commission

All fund releases and commission distributions tracked

Sample Audit Trail Entry
Timestamp Event User Transaction ID
2024-03-15 09:23:45 Order Placed user@hospital.co.ke ORD-2024-001234
2024-03-15 09:23:46 Escrow Locked System ESC-2024-001234
2024-03-15 14:15:22 Order Approved supplier@pharma.co.ke ORD-2024-001234
2024-03-16 10:05:33 Dispatched supplier@pharma.co.ke TRK-2024-005678
2024-03-17 15:42:11 Delivery Confirmed user@hospital.co.ke DEL-2024-001234
2024-03-17 15:42:12 Settlement Released System SET-2024-001234
Retention Period

All transaction records are permanently retained for regulatory review and institutional memory.

Access Governance

Role-Based Permissions

Structured access control ensures data integrity and prevents internal misuse

Buyers

  • View own orders
  • Fund wallet
  • Place orders
  • Confirm delivery
  • Access seller data
  • Modify transaction records

Suppliers

  • Manage own products
  • View incoming orders
  • Confirm fulfillment
  • View settlement reports
  • Access competitor data
  • Release escrow funds

Administrators

  • User management
  • Transaction monitoring
  • Dispute resolution
  • Compliance oversight
  • Audit log access
  • All actions logged
Auditable Administrative Actions

All administrative overrides and system changes are restricted, timestamped, and permanently logged for governance purposes.

Dispute Governance

Structured Dispute Resolution

In the event of a transaction dispute, AfyaX maintains a neutral, data-driven resolution process.

1
Escrow Restriction

Funds are temporarily frozen pending review

2
Evidence Collection

All transaction data is compiled: timestamps, confirmations, communication logs

3
Administrative Review

Structured review based on platform governance rules

4
Resolution & Documentation

Outcome documented and executed; funds either released or returned

Common Dispute Scenarios

Non-Delivery

Buyer hasn't received goods after expected delivery date

Resolution: Escrow funds returned to buyer; seller investigated
Damaged/Incorrect Items

Product received not as described or damaged

Resolution: Return initiated; partial or full refund processed
Delivery Confirmation Dispute

Buyer claims not to have confirmed delivery, but system shows confirmation

Resolution: IP logs and timestamp analysis; possible fraud investigation
Neutral Process: All resolutions are based on verifiable transaction data, ensuring fairness for all parties.
Reporting Readiness

Regulatory Reporting Capabilities

Structured data enables comprehensive reporting without manual reconciliation

Transaction Logs

Complete export of all platform transactions

Volume Reporting

Aggregated transaction volumes by period

Participant Reports

Licensed entity transaction history

Product Tracking

Product-level transaction traceability

Compliance Philosophy

Because all transactions are structured and digitized, AfyaX creates readiness for regulatory review without requiring retroactive manual reconciliation.

Compliance-Assured Healthcare Commerce

Join licensed healthcare providers and suppliers on Africa's most compliant healthcare trade infrastructure.

Create Account Compliance Questions?
PPB Compliant

Fully aligned with Kenyan pharmaceutical regulations